Although it is a preconception that the client has the lowest appetite for risk (the most to lose), then the agency, and finally the consumer, I think sometimes agencies underestimate how far a client wants to push their brand. But most times I think we underestimate how much the consumer thirsts for something new. Something insightful, inspiring, informative or shocking. Something that requires some risk to produce.
However, the Snickers Spot with the mechanics kissing (and then tearing out their chest hair in an act of manliness) pushed a few buttons at the Superbowl amongst pride groups. Something about the innocuousness of it makes me think the whole thing is just a brilliant PR move though…
